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Highlights of 2025 Benefit Enhancements
Benefits can be confusing – we’re here to help.
2025 Open Enrollment is NOW over.
Be sure to review the 2025 Benefits Guide during open enrollment to understand your options and new enhancements. This is your opportunity to choose the best benefits for you and your family for the coming year.
Access our step-by-step guide to walk you though our UKG enrollment process.
Canopy provides 24/7 access to counselors for a range of services, including counseling, legal, financial, and pet care support.
Learn more about our partnership with Tuition.io, Public Service Loan Forgiveness (PSLF), Student Loan Repayment Assistance (SLRA), and Tuition Assistance.
Augusta Health team members have exceptional healthcare benefit offerings to support their physical, mental, and financial health. From medical coverage to emotional support and more, our benefits are comprehensive and competitive.
Improved support in navigating your healthcare!
Navigating your health care can be complicated. Whether it’s finding the right provider, understanding your benefits, or coordinating care for you or a family member, the process can feel overwhelming.
As part of your Augusta Health Medical Plan benefits, you have access to a personal team of nurses, benefits and claims specialists who will do whatever it takes to support your unique healthcare and benefits needs.
Check out the FAQs to learn more about medical and pharmacy plan support that’s available to you.
There are options to reach a Quantum Health Care Coordinator or Augusta Health Nurse Navigator:
Augusta Health remains committed to providing team members access to high-quality healthcare benefits while keeping premiums affordable. This includes tools and support for your network search services through Quantum Health. Receive the highest quality care with the greatest savings by using Augusta Health providers and facilities in the Augusta Health Network including the Augusta Health Pharmacy. For times when that may not be possible, both options are also part of the Aetna national network for medical services and MedImpact national network for pharmacy services.
Augusta Health offers 2 health plan options, POS and HDHP. Use these resources to understand what these options include. Once you make an election, your plan option will stay the same until the next open enrollment.
2025 POS and HDHP side-by-side
2024 POS and HDHP side-by-side
2024 Point of Service Plan (POS) Summary
2024 High Deductible Health Plan (HDHP) Summary
The HDHP Plan comes with a Health Savings Account. Click here to learn more.
MedImpact Customer Service:
The Augusta Health Dental Plan offers 2 options, Basic and Enhanced, and is a part of the Delta Premier Dental Care Plan offered through Delta Dental of Virginia.
Delta Dental provider search: https://www.deltadentalva.com/ | Group # 06017
The Eye Med vision insurance helps offset expenses for eye exams, glasses, and contacts. Plan benefits are provided through the EyeMed’s national network of providers.
Provider search: https://eyemed.com/en-us | Group # 9830365
Take a quick look at this EyeMed Overview. For more detailed information regarding EyeMed please visit EyeMed Detailed Information.
Want easy access to your EyeMed plan information, click below to learn how to download their mobile app! EyeMed Mobile App
Did you know we have an EyeMed Hearing Discount? Click below to review EyeMed Hearing Discount Overview + EyeMed Hearing Discount Member Information
Take advantage of intelligent, seamless, and user-friendly FSAs from WEX. The WEX Medical Flexible Spending Account is a tax-free account that lets you contribute pretax dollars from your paycheck to pay for prescription drugs, dental, vision, hearing and other medical expenses for you and your dependents.
Note: If you are enrolled in the Augusta Health High Deductible Health Plan (HDHP) or any other high deductible HDHP plan outside of Augusta Health, then you are not eligible for this benefit.
The Medical FSA benefit is a use-or-lose benefit, meaning you must spend the funds by 12/31 each year.
The WEX Dependent Care Flexible Spending Account helps save money on eligible dependent care services, such as child (up to age 13) or adult daycare, before or after school programs, summer day camp, and more.
Eligibility for the Dependent Care FSA is not affected by your choice of medical plan.
The Dependent Care FSA benefit is a use-or-lose benefit meaning you must spend the funds by 12/31.
Both heads of household must be working to qualify.
Important: Read the HSA Eligibility information to confirm you are allowed by the IRS to participate. Managing your IRS eligibility is up to you!
When enrolled in the Augusta Health High Deductible Health Plan (AH HDHP link), you choose how much money to contribute to a Health Savings Account (HSA) through WEX. In addition to what you contribute, Augusta Health will also contribute to your HSA.
Take advantage of triple tax savings through the HSA:
To be eligible for the Health Savings Account (HSA) through Augusta Health, you must meet the eligibility requirements. It is your responsibility to read and understand these rules.
It is never too soon to start investing in YOUR future. Augusta Health’s Retirement Savings Plan offers several ways for you to build your retirement savings.
If you’re a Retirement Savings Program participant, you can log in to your Empower retirement account at https://participant.empower-retirement.com/.
If you’re eligible and not a participant, you may be missing out on valuable benefits and opportunities to secure your financial future. Augusta Health’s Retirement Savings Plan offers a matching contribution and tax advantages.
Starting to save early and consistently for retirement is one of the best decisions you can make for your long-term financial well-being.
All team members are eligible to participate in Augusta Health’s 403(b) retirement plan and are automatically enrolled after 30 days of employment at a 1% contribution. Change contributions online at https://participant.empower-retirement.com/.
Click below to access your:
Full-time and part-time team members (excluding PRN and Relief) who are contributing to the 403(b) plan will receive a 401(k) match of 50% of the first 6% contributions.
Employer matching contributions are vested at 3 years.
Your employee 403(b) and employer 401(k) offers the same choice of investments.
Loans or hardship withdrawals are available.
You are eligible for distribution or rollover at retirement or when employment ends.
Summary Annual Report Augusta Health Care Retirement Savings Plan
Augusta Health provides full-time and part-time team members with Life Insurance and Accidental Death and Dismemberment Insurance at no cost through Sun Life.
Basic Life and AD&D for Team Members Policy C2 966826
Basic Life and AD&D for Physicians APPs Executives & Directors Policy C1 966826
Basic Life and AD&D for GMEC Policy C3 966826
SunLife Travel Assist and ID Theft Assist included with Policy 966826
Sun Life Designation of Beneficiary Form
Team members who work full-time and part-time are eligible to purchase voluntary Employee, Spouse, Child Life Insurance and/or voluntary AD&D Insurance through Sun Life. The Sun Life voluntary benefits offer conversion and portability privileges, meaning you can opt to purchase these benefits within 30 days of retirement or termination of employment.
Voluntary critical illness insurance is offered through Sun Life and provides a cash benefit upon diagnosis of a critical illness which can include heart attack, stroke, paralysis, and more. These benefits are paid directly to the insured and may be used for any reason, from deductibles and prescriptions to transportation and childcare.
Critical Illness Policy 966840
Sun Life How to file a Critical Illness Claim Policy 966840
SunLife Wellness Screening Benefit for Critical Illness Policy 966840
Voluntary Accident Insurance is offered through Sun Life and provides cash benefits when the insured experiences an injury due to a covered accident. Accident benefits can be used to help cover related expenses like lost income, childcare, deductibles, and co-pays.
Voluntary Accident Insurance Policy 966840
SunLife Wellness Screening Benefit for Critical Illness Policy 966840
Voluntary Hospital Indemnity insurance is offered through Sun Life. When facing a hospital stay, you can receive a cash benefit to help pay unexpected expenses. While health plans may cover direct costs associated with an illness or injury, you can use your hospital indemnity benefits to help cover related expenses like lost income, childcare, deductibles, and copays.
Hospital Indemnity Policy 966840
Sun Life How to file a Hospital Indemnity Claim Policy 966840
Augusta Health pays the cost for short-term disability insurance for all full-time and part-time team members. Short-term disability pays a percentage of your salary up to 60% for a specified amount of time when you are needing to be absent from work due to accidental bodily injury, sickness, mental illness, substance abuse, or pregnancy and cannot perform the duties of your job.
Short Term Disability for Team Members Policy C2 966826
Short Term Disability for Physicians APPs Executives & Directors Policy C1 966826
Short Term Disability for GMEC Residents Policy C3 966826
Sun Life How to File an Absence or STD claim Policy 966826
Click here to read instructions to access our Leave Policies out on PULSE
Summary Plan Description | Short Term Disability for Team Members
Summary Plan Description | Short Term Disability for Physicians APPs Executives and Directors
Summary Plan Description | Short Term Disability for GMEC Residents
Augusta Health covers the cost for Long-Term Disability insurance. If you are unable to work because of a covered disability, Long-Term Disability insurances replaces a portion of your income. After your claim is approved, you will receive a monthly check for your benefits that helps you pay everyday expenses like your mortgage or rent, childcare, and groceries.
Long Term Disability for Team Members Policy C2 966826
Long Term Disability for Physicians APPs Executives & Directors Policy C1 966826
Long Term Disability for GMEC Residents Policy C3 966826
Summary Plan Description Long Term Disability for GMEC Residents
Summary Plan Description Long Term Disability for Physicians APPs Executives and Directors
Summary Plan Description Long Term Disability For Team Members
Augusta Health partners with Tuition.io to provide in-depth education and comprehensive support on the Public Service Loan Forgiveness (PSLF), Student Loan Repayment Assistance (SLRA), and Tuition Assistance.
As a not-for-profit organization, Augusta Health qualifies as an eligible employer for the PSLF Program. The PSLF is a federal program that forgives any remaining student loan balances for those who work full time at a qualified not-for-profit and make 120 qualifying payments. Tuition.io helps guide team members through the complex process of determining eligibility and filing an application if they qualify for the PSLF program. All team members are eligible for Tuition.io PSLF’s support services.
SLRA is available to team members in certain nursing and respiratory therapy positions. Team members who qualify for this program will receive $350/month towards their eligible student loans up to $5,250/year across ALL educational benefits. Review the Overview document for eligibility requirements and more information.
Exciting news, team! We’re thrilled to announce enhancements to our Tuition Assistance process aimed at making it easier and more efficient for you to pursue your educational goals. We have partnered with tuition iO to streamline the application and approval process and to provide you with a centralized solution for accessing tuition account information. These improvements reflect our commitment to supporting the growth and success of our team members.
Use these resources to learn how you can take advantage of these enhancements and unlock your full potential through our Tuition Assistance program.
Tuition.iO | Education Assistance Program Overview (Video)
Tuition.iO | Program Information
Tuition.iO | Team Member Tuition.iO Assistance Application Guide
Tuition.iO | Supervisor Guide
Canopy has counselors available 24/7 to help talk through any of life’s issues. Whether you would like to receive counseling and support, legal services, financial services, pet care, or more! There is always someone available to talk to.
Visit www.canopywell.com or call 1-800-433-2320. Register with organization name Augusta Health. Once you create an account you can call, chat, text, email, or download the Canopy app for either Apple or Android smart phones.
Please make use of the provided links below, and do not hesitate to contact us should you have any inquiries or require further assistance.
Unable to locate the answer or resource you’re looking for in the provided information? We’re here to assist you!
HumanResources@AugustaHealth.com
Phone: 540-332-4700
You can either make appointment or come on a walk-in basis. We are hereMonday-Friday | 8:00am-4:30pm
