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Introducing our all-new, comprehensive 2024 Benefits Guide. This invaluable resource has been designed with our dedicated Team Members in mind, providing you with easy access to the latest information about your benefits. We understand the importance of staying informed and making the most of your benefits, and this guide is your go-to source for all the details you need. We’re committed to your well-being, and our new Benefits Guide is just one of the many ways we’re here to support you.
Access our step-by-step guide to walk you though our UKG enrollment process.
Learn more about the options you have available as a Team Member through Canopy.
Learn more about our partnership with Tuition.io, Public Service Loan Forgiveness (PSLF), Student Loan Repayment Assistance (SLRA), and Tuition Assistance.
Augusta Health team members have exceptional healthcare benefit offerings to support their physical, mental, and financial health. From medical coverage to emotional support and more, our benefits are comprehensive and competitive.
Reach Quantum Monday – Friday: 9:30 a.m. – 10 p.m. ET by phone, web, or download the app.
(866) 989-3044, https://myaugustabenefits.com.
Need help with medical, dental, or vision benefits? Finding a new provider? Have a concerning medical bill? Experiencing a health issue and need help understanding your options? Quantum Heath Care Coordinators are a team of nurses, benefits experts and claims specialists supporting all healthcare and benefit needs, including:
Augusta Health remains committed to providing team members access to high-quality healthcare benefits while keeping premiums affordable. This includes tools and support for your network search services through Quantum Health. Receive the highest quality care with the greatest savings by using Augusta Health providers and facilities in the Augusta Health Network including the Augusta Health Pharmacy. For times when that may not be possible, both options are also part of the Aetna national network for medical services and MedImpact national network for pharmacy services.
Augusta Health offers 2 health plan options, POS and HDHP. Use these resources to understand what these options include. Once you make an election, your plan option will stay the same until the next open enrollment.
2023 Point of Service Plan (POS) – POS Overview & POS Details
2023 High Deductible Health Plan (HDHP) – HDHP Overview & HDHP Details
The HDHP Plan comes with a Health Savings Account. Click here to learn more.
Augusta Health offers 2 health plan options, POS and HDHP. Use these resources to understand what these options include. Once you make an election, your plan option will stay the same until the next open enrollment.
2024 POS and HDHP side-by-side
2024 Point of Service Plan (POS) Summary
2024 High Deductible Health Plan (HDHP) Summary
The HDHP Plan comes with a Health Savings Account. Click here to learn more.
2024 Medical Benefit Rates
(View enrollment and eligibility information in pages 2-4 of the 2024 Benefits Guide.)
The Augusta Health Dental Plan offers 2 options, Basic and Enhanced, and is a part of the Delta Premier Dental Care Plan offered through Delta Dental of Virginia.
Delta Dental provider search: https://www.deltadentalva.com/ | Group # 06017
SPD for dental, Orthodontic Summary, other dental PDF *Coming Soon*
2024 Delta Dental TMJ Coverage
The Eye Med vision insurance helps offset expenses for eye exams, glasses, and contacts. Plan benefits are provided through the EyeMed’s national network of providers.
Provider search: https://eyemed.com/en-us | Group # 9830365
Take a quick look at this EyeMed Overview. For more detailed information regarding EyeMed please visit EyeMed Detailed Information.
Want easy access to your EyeMed plan information, click below to learn how to download their mobile app! EyeMed Mobile App
Did you know we have an EyeMed Hearing Discount? Click below to review EyeMed Hearing Discount Overview + EyeMed Hearing Discount Member Information
Take advantage of intelligent, seamless, and user-friendly FSAs from WEX. The WEX Medical Flexible Spending Account is a tax-free account that lets you contribute pretax dollars from your paycheck to pay for prescription drugs, dental, vision, hearing and other medical expenses for you and your dependents.
Note: If you are enrolled in the Augusta Health High Deductible Health Plan (HDHP) or any other high deductible HDHP plan outside of Augusta Health, then you are not eligible for this benefit.
The Medical FSA benefit is a use-or-lose benefit, meaning you must spend the funds by 12/31 each year.
The WEX Dependent Care Flexible Spending Account helps save money on eligible dependent care services, such as child (up to age 13) or adult daycare, before or after school programs, summer day camp, and more.
Eligibility for the Dependent Care FSA is not affected by your choice of medical plan.
The Dependent Care FSA benefit is a use-or-lose benefit meaning you must spend the funds by 12/31.
Both heads of household must be working to qualify.
Important: Read the HSA Eligibility information to confirm you are allowed by the IRS to participate. Managing your IRS eligibility is up to you!
When enrolled in the Augusta Health High Deductible Health Plan (AH HDHP link), you choose how much money to contribute to a Health Savings Account (HSA) through WEX. In addition to what you contribute, Augusta Health will also contribute to your HSA.
Take advantage of triple tax savings through the HSA:
To be eligible for the Health Savings Account (HSA) through Augusta Health, you must meet the eligibility requirements. It is your responsibility to read and understand these rules.
It is never too soon to start investing in YOUR future. Augusta Health’s Retirement Savings Plan offers several ways for you to build your retirement savings.
If you’re a Retirement Savings Program participant, you can log in to your Empower retirement account at https://participant.empower-retirement.com/.
If you’re eligible and not a participant, you may be missing out on valuable benefits and opportunities to secure your financial future. Augusta Health’s Retirement Savings Plan offers a matching contribution and tax advantages.
Starting to save early and consistently for retirement is one of the best decisions you can make for your long-term financial well-being.
All team members are eligible to participate in Augusta Health’s 403(b) retirement plan and are automatically enrolled after 30 days of employment at a 1% contribution. Change contributions online at https://participant.empower-retirement.com/.
Click below to access your:
Full-time and part-time team members (excluding PRN and Relief) who are contributing to the 403(b) plan will receive a 401(k) match of 50% of the first 6% contributions.
Employer matching contributions are vested at 3 years.
Your employee 403(b) and employer 401(k) offers the same choice of investments.
Loans or hardship withdrawals are available.
You are eligible for distribution or rollover at retirement or when employment ends.
Summary Annual Report Augusta Health Care Retirement Savings Plan
We’re excited to share that your retirement account will soon be upgraded to an improved experience at Empower. This is part of our commitment to provide you with the quality benefits and resources to support your financial well-being and future planning.
We shared earlier that Prudential Retirement® was purchased by Empower, the second-largest retirement services provider in the U.S. Don’t forget, your retirement benefits are not changing with this transition.
Your new retirement account experience with Empower will make managing your retirement savings easier and more convenient than ever before. There’s a lot to look forward to, including new features, tools, and resources. Here are some important dates.
Week of January 15 | Expect an email from Empower announcing the upgrade and key dates for the Quiet Period. |
Thursday, February 1 at 4 PM EST | The Quiet Period begins. This is the last day you can access your account information online and request any changes through the current Prudential site. |
Week of February 6 | The Quiet Period ends. Empower will email you when it is time to register your account. (Communication will be mailed if you currently don’t have a registered email account with Prudential.) |
Get prepared for the change now.
Augusta Health provides full-time and part-time team members with Life Insurance and Accidental Death and Dismemberment Insurance at no cost through Reliance Insurance.
2024 Basic AD&D | Class 1
2024 Basic AD&D | Class 2
2024 Basic Life | Class 1
2024 Basic Life | Class 2
Reliance Designation of Beneficiary Form
Team members who work full-time and part-time are eligible to purchase supplemental Employee, Spouse, Child Life Insurance and/or AD&D Insurance through Reliance Insurance. Supplemental benefits are elected voluntarily and are employee paid through payroll deduction. The Reliance Insurance voluntary benefits offer conversion and portability privileges, meaning you can opt to purchase these benefits within 30 days of retirement or termination of employment
2024 Supplemental AD&D
2024 Supplemental Life
Voluntary critical illness insurance is offered through Reliance and provides a fixed, lump- sum benefit upon diagnosis of a critical illness which can include heart attack, stroke, paralysis, and more. These benefits are paid directly to the insured and may be used for any reason, from deductibles and prescriptions to transportation and childcare. Coverage levels and rates are provided in the attached Reliance brochure.
2024 Voluntary Critical Illness
How to file a Voluntary Critical Illness Wellness Claim
Voluntary group accident insurance is offered through Reliance and provides a range of fixed, lump‐sum benefits for injuries resulting from a covered accident. These benefits are paid directly to the insured and may be used for any reason, from deductibles and prescriptions to transportation and childcare. Coverage levels and rates are provided in the attached Reliance brochure.
2024 Voluntary Accident Insurance
How to file a Voluntary Accident Wellness Claim
Voluntary hospital indemnity insurance if offered through Reliance and provides a range of fixed, lump-sum daily benefits to help cover costs associated with a hospital admission, including room and board costs. These benefits are paid directly to the insured following a hospitalization that meets the criteria for benefit payment.
Augusta Health pays the cost for short-term disability insurance for all full-time and part-time team members. Short-term disability pays a percentage of your salary up to 60% for a specified amount of time when you are needing to be absent from work due to accidental bodily injury, sickness, mental illness, substance abuse, or pregnancy and cannot perform the duties of your job. Once you are eligible, enrollment is automatic, and there is no cost to you. Waiting periods may apply. Read the Short-Term Disability FAQ for more information.
Information to have ready when filing a claim with Matrix:
You can file a claim with Matrix 24 hours a day, 7 days a week by calling 1-877-202-0055, by visiting matrixabsence.com, or by downloading the Matrix eServices App.
Notify your manager of your absence from work. Follow departmental call out procedures until your claim is approved.
You will need to provide the following information when contacting Matrix:
Click here to read instructions to access our Leave Policies out on PULSE
Augusta Health covers the cost for long-term disability insurance. This insurance offers salary replacement benefits when a team member must be absent from work due to accidental bodily injury, sickness, mental illness, substance abuse or pregnancy and cannot perform the duties of the job. Enrollment is automatic for all full-time and part-time benefits eligible team members who satisfy the benefit enrollment waiting period.
Augusta Health partners with Tuition.io to provide in-depth education and comprehensive support on the Public Service Loan Forgiveness (PSLF), Student Loan Repayment Assistance (SLRA), and Tuition Assistance.
As a not-for-profit organization, Augusta Health qualifies as an eligible employer for the PSLF Program. The PSLF is a federal program that forgives any remaining student loan balances for those who work full time at a qualified not-for-profit and make 120 qualifying payments. Tuition.io helps guide team members through the complex process of determining eligibility and filing an application if they qualify for the PSLF program. All team members are eligible for Tuition.io PSLF’s support services.
Public Service Loan Forgiveness (PSLF)
SLRA is available to team members in certain nursing and respiratory therapy positions. Team members who qualify for this program will receive $350/month towards their eligible student loans up to $5,250/year across ALL educational benefits. Review the Overview document for eligibility requirements and more information.
To support the professional and career growth goals of our team members, we offer a Tuition Reimbursement Program for job-related education. This education could pertain to current roles or opportunities for promotion or transfers, including development for specific skills, preparing or maintaining licensure or certification, or earning a degree
Tuition Program Information
Tuition Reimbursement Application
Canopy has counselors available 24/7 to help talk through any of life’s issues. Whether you would like to receive counseling and support, legal services, financial services, pet care, or more! There is always someone available to talk to.
Visit www.canopywell.com or call 1-800-433-2320. Register with organization name Augusta Health. Once you create an account you can call, chat, text, email, or download the Canopy app for either Apple or Android smart phones.
Please make use of the provided links below, and do not hesitate to contact us should you have any inquiries or require further assistance.
Unable to locate the answer or resource you’re looking for in the provided information? We’re here to assist you!
HumanResources@AugustaHealth.com
Phone: 540-332-4700
You can either make appointment or come on a walk-in basis. We are hereMonday-Friday | 8:00am-4:30pm
