Need help with your benefits?
Schedule a time with a Benefits Counselor for one-on-one support reviewing your options and completing your enrollment.
Ready to enroll? Follow our step-by-step UKG enrollment guide below to get started.
Schedule a time with a Benefits Counselor for one-on-one support reviewing your options and completing your enrollment.
The 2026 Open Enrollment for 2027 benefits runs from October 16 โ November 2, 2026. This is your once-a-year opportunity to review your benefits and make any changes for the upcoming year. The FAQs includes answers to the most common topics โ whatโs changing, how to enroll, how costs may be affected, and where to find support.
Click here for a PDF print out of our FAQ’s
Click here for a PDF copy of the Open Enrollment Town Hall Key Takeaways
Click here to access the Town Hall recording and a PDF copy of the presentation on PULSE. (Citrix login is required to access these resources.)
Whether you live outside the Augusta Health service area or choose to receive care from a non-Augusta Health tier 2 provider, your provider must participate in the applicable Cigna network to qualify for Tier 2 in-network benefits.ย ย
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Many providers who participate with Aetna also participate with Cigna, but participation can vary. Even if your provider is currently in-network with Aetna, it's important to confirm their Cigna network status for 2027.ย
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You have three ways to check:ย
Important Reminder
Care received from providers who do not participate in the applicable Cigna network is considered out-of-network and is not covered under Augusta Health’s medical plans, with two exceptions:ย
Before scheduling non-emergency care with a Tier 2 provider, confirm that the provider participates in the applicable Cigna network to avoid unexpected costs. This requirement does not apply to Augusta Health Tier 1 providers, who remain in-network under our medical plans.ย
If you need assistance, email HR at HumanResources@AugustaHealth.com or call 540-332-4700.
Whether you live outside the Augusta Health service area or choose to receive care from a non-Augusta Health tier 2 provider, your provider must participate in the applicable Cigna network to qualify for Tier 2 in-network benefits.ย ย
ย
Many providers who participate with Aetna also participate with Cigna, but participation can vary. Even if your provider is currently in-network with Aetna, it's important to confirm their Cigna network status for 2027.ย
ย
You have three ways to check:ย
Important Reminder
Care received from providers who do not participate in the applicable Cigna network is considered out-of-network and is not covered under Augusta Health’s medical plans, with two exceptions:ย
Before scheduling non-emergency care with a Tier 2 provider, confirm that the provider participates in the applicable Cigna network to avoid unexpected costs. This requirement does not apply to Augusta Health Tier 1 providers, who remain in-network under our medical plans.ย
If you need assistance, email HR at HumanResources@AugustaHealth.com or call 540-332-4700.
The Augusta Health Dental Plan offers 2 options, Basic and Enhanced, and is a part of the Delta Premier Dental Care Plan offered through Delta Dental of Virginia.
Delta Dental provider search: https://www.deltadentalva.com/ | Group # 06017
The Eye Med vision insurance helps offset expenses for eye exams, glasses, and contacts. Plan benefits are provided through the EyeMedโs national network of providers.
Provider search: https://eyemed.com/en-usย | Group # 9830365
Take advantage of intelligent, seamless, and user-friendly FSAs from WEX. The WEX Medical Flexible Spending Account is a tax-free account that lets you contribute pretax dollars from your paycheck to pay for prescription drugs, dental, vision, hearing and other medical expenses for you and your dependents.
Note: If you are enrolled in the Augusta Health High Deductible Health Plan (HDHP) or any other high deductible HDHP plan outside of Augusta Health, then you are not eligible for this benefit.
The Medical FSA benefit is a use-or-lose benefit, meaning you must spend the funds by 12/31 each year.
The WEX Dependent Care Flexible Spending Account helps save money on eligible dependent care services, such as child (up to age 13) or adult daycare, before or after school programs, summer day camp, and more.
Eligibility for the Dependent Care FSA is not affected by your choice of medical plan.
The Dependent Care FSA benefit is a use-or-lose benefit meaning you must spend the funds by 12/31.
Both heads of household must be working to qualify.
Dependent Care Flexible Spending Account 2026
Important: Read the HSA Eligibility information to confirm you are allowed by the IRS to participate. Managing your IRS eligibility is up to you!
When enrolled in the Augusta Health High Deductible Health Plan (AH HDHP link), you choose how much money to contribute to a Health Savings Account (HSA) through WEX. In addition to what you contribute, Augusta Health will also contribute to your HSA.
Take advantage of triple tax savings through the HSA:
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To be eligible for the Health Savings Account (HSA) through Augusta Health, you must meet the eligibility requirements. It is your responsibility to read and understand these rules.
Augusta Health provides full-time and part-time team members with Life Insurance and Accidental Death and Dismemberment Insurance at no cost through Sun Life.
Life Insurance Eligibility & Enrollment Guide
Basic Life and AD&D for Team Members Policy C2 2026
Basic Life and AD&D for Physicians APPs Executives & Directors Policy C1 2026
Basic Life and AD&D for GMEC Policy C3 2026
SunLife Travel Assist and ID Theft Assist included with Policy 2026
Team members who work full-time and part-time are eligible to purchase voluntary Employee, Spouse, Child Life Insurance and/or voluntary AD&D Insurance through Sun Life. The Sun Life voluntary benefits offer conversion and portability privileges, meaning you can opt to purchase these benefits within 30 days of retirement or termination of employment.
Voluntary critical illness insurance is offered through Sun Life and provides a cash benefit upon diagnosis of a critical illness which can include heart attack, stroke, paralysis, and more. These benefits are paid directly to the insured and may be used for any reason, from deductibles and prescriptions to transportation and childcare.
Sun Life How to file a Critical Illness Claim Policy 966840
SunLife Wellness Screening Benefit for Critical Illness Policy 2026
Voluntary Accident Insurance is offered through Sun Life and provides cash benefits when the insured experiences an injury due to a covered accident. Accident benefits can be used to help cover related expenses like lost income, childcare, deductibles, and co-pays.
Sun Life Accident Benefits 2026
Voluntary Hospital Indemnity insurance is offered through Sun Life. When facing a hospital stay, you can receive a cash benefit to help pay unexpected expenses. While health plans may cover direct costs associated with an illness or injury, you can use your hospital indemnity benefits to help cover related expenses like lost income, childcare, deductibles, and copays.
Sun Life Hospital Indemnity Benefits 2026
Sun Life How to file a Hospital Indemnity Claim Policy 966840
Open Enrollment is a great time to review the benefits available to you, but there are many additional benefits offered year-round to support you and your family. Explore the options below or visit our main Benefits page for more information and resources.
Plan your future with Fidelity investments.
Get personalized financial guidance and resources
Invest in your growth with education assistance programs.
Help protect your income and your future.
Confidential support for you and your family.
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