Open Enrollment is ACTIVE This Year.
Active enrollment means you must log in and make your elections, even if you don’t plan to make changes. Your current benefits will not automatically carry over, so it’s important to review your options and confirm your choices. This is an opportunity to update dependents, review costs, and explore your full benefits package.
This is your annual opportunity to enroll in benefits. After this open enrollment period, you can only make changes if you have a qualifying life event (such as marriage, divorce, birth/adoption, loss of other coverage, or a change in employment status that makes you newly eligible for benefits (for example, moving from part-time to full-time).
Here is a step-by-step guide to walk you through the UKG enrollment process
To keep our Medical Plan strong and sustainable, premiums, deductibles, and out-of-pocket maximums will increase in 2026. These changes reflect the rising cost of healthcare across the country and the higher utilization of services by our plan members this year. We’re not alone in this. Many employers are facing the same pressures and, like us, are asking employees to share more of the cost of coverage. Even with these changes, Augusta Health pays most of the cost of care under the medical plan — about 70% — while plan members contribute about 30%.
We want you to see the full picture of what’s driving healthcare costs, so you’ll understand why some changes to our plan are needed for 2026. Hear directly from John Boswell, Chief HR Officer. [Read more »]
What’s New
Need help finding a provider, understanding your benefits, accessing care, or completing your Health Profile?
Call 833-502-8183 or email healthguide@rightwayhealthcare.com.
Rightway health guides are available Mon–Fri 8 AM–11 PM EST and weekends/holidays 9 AM–5 PM EST.
View this short video to learn ways Rightway can help you navigate the complex healthcare journey. To learn more about Rightway, visit the webpage.
You can still use Quantum through December 31, 2025, for open or ongoing cases, such as past claims reviews or questions about services you already received. After that, all cases will be transitioned to Rightway, so you won’t lose support or momentum.
We are committed to making healthcare navigation easier and more personal. Rightway offers a modern, tech-enabled experience that combines live, dedicated health guides with convenient digital tools. This means you’ll get faster answers, easier scheduling, and better support when you need care.
Scan the QR code below to download the Rightway Mobile App
What’s Changing in 2026
What’s Not Changing in 2026
Please know that Augusta Health continues to share a significant portion of the plan costs to help support your coverage.
Check your benefit guide (coming soon) and review the medical schedule of benefits to see what is changing.
Open Enrollment Checklist
Benefits Can be Confusing — We’re here to help.
Need help enrolling in UKG or choosing your benefits?
From October 23 – November 7, meet 1:1 by phone with a licensed benefit counselor for guidance in choosing benefits and enrolling in the UKG system. From October 23 – November 7, meet 1:1 by phone with a licensed benefit counselor for guidance in choosing benefits and enrolling in the UKG system. You can schedule now! To schedule an appointment, use the QR code or visit.
Explore the Augusta Health 2026 Benefits Guide with step-by-step instructions on how to enroll, details about each benefit offering, plan costs, and helpful tools to compare your options. It’s your go-to resource for making confident decisions about your 2026 benefits.
View or Change Your Benefits in Ultipro (UKG) Self-Service https://e15.ultipro.com.
Still need help? Email: humanresources@augustahealth.com or phone: 540-332-4700
The 2025 Open Enrollment for 2026 benefits runs from October 23 – November 8, 2025. This is your once-a-year opportunity to review your benefits and make any changes for the upcoming year. We know this year’s changes may raise questions, so the FAQs will include answers to the most common topics — what’s changing, how to enroll, how costs may be affected, and where to find support.
Click here for a PDF print out of our FAQ’s
The Augusta Health Dental Plan offers 2 options, Basic and Enhanced, and is a part of the Delta Premier Dental Care Plan offered through Delta Dental of Virginia.
Delta Dental provider search: https://www.deltadentalva.com/ | Group # 06017
The Eye Med vision insurance helps offset expenses for eye exams, glasses, and contacts. Plan benefits are provided through the EyeMed’s national network of providers.
EyeMed Vision Benefit Summary 2026
Provider search: https://eyemed.com/en-us | Group # 9830365
Take advantage of intelligent, seamless, and user-friendly FSAs from WEX. The WEX Medical Flexible Spending Account is a tax-free account that lets you contribute pretax dollars from your paycheck to pay for prescription drugs, dental, vision, hearing and other medical expenses for you and your dependents.
Note: If you are enrolled in the Augusta Health High Deductible Health Plan (HDHP) or any other high deductible HDHP plan outside of Augusta Health, then you are not eligible for this benefit.
The Medical FSA benefit is a use-or-lose benefit, meaning you must spend the funds by 12/31 each year.
The WEX Dependent Care Flexible Spending Account helps save money on eligible dependent care services, such as child (up to age 13) or adult daycare, before or after school programs, summer day camp, and more.
Eligibility for the Dependent Care FSA is not affected by your choice of medical plan.
The Dependent Care FSA benefit is a use-or-lose benefit meaning you must spend the funds by 12/31.
Both heads of household must be working to qualify.
Dependent Care Flexible Spending Account 2026
Important: Read the HSA Eligibility information to confirm you are allowed by the IRS to participate. Managing your IRS eligibility is up to you!
When enrolled in the Augusta Health High Deductible Health Plan (AH HDHP link), you choose how much money to contribute to a Health Savings Account (HSA) through WEX. In addition to what you contribute, Augusta Health will also contribute to your HSA.
Take advantage of triple tax savings through the HSA:
To be eligible for the Health Savings Account (HSA) through Augusta Health, you must meet the eligibility requirements. It is your responsibility to read and understand these rules.
It is never too soon to start investing in YOUR future. Augusta Health’s Retirement Savings Plan offers several ways for you to build your retirement savings.
If you’re a Retirement Savings Program participant, you can log in to your Empower retirement account at https://participant.empower-retirement.com/.
If you’re eligible and not a participant, you may be missing out on valuable benefits and opportunities to secure your financial future. Augusta Health’s Retirement Savings Plan offers a matching contribution and tax advantages.
Starting to save early and consistently for retirement is one of the best decisions you can make for your long-term financial well-being.
All team members are eligible to participate in Augusta Health’s 403(b) retirement plan and are automatically enrolled after 30 days of employment at a 1% contribution. Change contributions online at https://participant.empower-retirement.com/.
Click below to access your:
Full-time and part-time team members (excluding PRN and Relief) who are contributing to the 403(b) plan will receive a 401(k) match of 50% of the first 6% contributions.
Employer matching contributions are vested at 3 years.
Your employee 403(b) and employer 401(k) offers the same choice of investments.
Loans or hardship withdrawals are available.
You are eligible for distribution or rollover at retirement or when employment ends.
Summary Annual Report Augusta Health Care Retirement Savings Plan
View and manage both the 403(b) employee and 401(k) employer investments all in one convenient location.
CAPTRUST at Work is a financial wellness and advice program designed to provide you with objective, fiduciary financial advice and education. Their experienced financial professionals can help you create a personalized roadmap to support your long-term retirement and other financial goals including retirement planning, financial planning, and investment strategies.
CAPTRUST is an advisor to our retirement plan — Empower remains our plan administrator, and there are no changes to the Retirement Plan itself. View this comparison to understand how Empower and CAPTRUST work together for you.
Explore CAPTRUST at Work’s valuable resources and personal support at no cost to you:
Augusta Health pays the cost for short-term disability insurance for all full-time and part-time team members. Short-term disability pays a percentage of your salary up to 60% for a specified amount of time when you are needing to be absent from work due to accidental bodily injury, sickness, mental illness, substance abuse, or pregnancy and cannot perform the duties of your job.
Short Term Disability for Team Members Policy C2 966826
Short Term Disability for Physicians APPs Executives & Directors Policy C1 966826
Short Term Disability for GMEC Residents Policy C3 966826
Sun Life How to File an Absence or STD claim Policy 966826
Click here to read instructions to access our Leave Policies out on PULSE
Summary Plan Description | Short Term Disability for Team Members
Summary Plan Description | Short Term Disability for Physicians APPs Executives and Directors
Summary Plan Description | Short Term Disability for GMEC Residents
Augusta Health covers the cost for Long-Term Disability insurance. If you are unable to work because of a covered disability, Long-Term Disability insurances replaces a portion of your income. After your claim is approved, you will receive a monthly check for your benefits that helps you pay everyday expenses like your mortgage or rent, childcare, and groceries.
Long Term Disability for Team Members Policy C2 966826
Long Term Disability for Physicians APPs Executives & Directors Policy C1 966826
Long Term Disability for GMEC Residents Policy C3 966826
Summary Plan Description Long Term Disability for GMEC Residents
Summary Plan Description Long Term Disability for Physicians APPs Executives and Directors
Summary Plan Description Long Term Disability For Team Members
Augusta Health provides full-time and part-time team members with Life Insurance and Accidental Death and Dismemberment Insurance at no cost through Sun Life.
Life Insurance Eligibility & Enrollment Guide
Basic Life and AD&D for Team Members Policy C2 2026
Basic Life and AD&D for Physicians APPs Executives & Directors Policy C1 2026
Basic Life and AD&D for GMEC Policy C3 2026
SunLife Travel Assist and ID Theft Assist included with Policy 2026
Team members who work full-time and part-time are eligible to purchase voluntary Employee, Spouse, Child Life Insurance and/or voluntary AD&D Insurance through Sun Life. The Sun Life voluntary benefits offer conversion and portability privileges, meaning you can opt to purchase these benefits within 30 days of retirement or termination of employment.
Voluntary critical illness insurance is offered through Sun Life and provides a cash benefit upon diagnosis of a critical illness which can include heart attack, stroke, paralysis, and more. These benefits are paid directly to the insured and may be used for any reason, from deductibles and prescriptions to transportation and childcare.
Sun Life How to file a Critical Illness Claim Policy 966840
SunLife Wellness Screening Benefit for Critical Illness Policy 2026
Voluntary Accident Insurance is offered through Sun Life and provides cash benefits when the insured experiences an injury due to a covered accident. Accident benefits can be used to help cover related expenses like lost income, childcare, deductibles, and co-pays.
Sun Life Accident Benefits 2026
Voluntary Hospital Indemnity insurance is offered through Sun Life. When facing a hospital stay, you can receive a cash benefit to help pay unexpected expenses. While health plans may cover direct costs associated with an illness or injury, you can use your hospital indemnity benefits to help cover related expenses like lost income, childcare, deductibles, and copays.
Sun Life Hospital Indemnity Benefits 2026
Sun Life How to file a Hospital Indemnity Claim Policy 966840
Augusta Health partners with Tuition.io to provide in-depth education and comprehensive support on the Public Service Loan Forgiveness (PSLF), Student Loan Repayment Assistance (SLRA), and Tuition Assistance.
As a not-for-profit organization, Augusta Health qualifies as an eligible employer for the PSLF Program. The PSLF is a federal program that forgives any remaining student loan balances for those who work full time at a qualified not-for-profit and make 120 qualifying payments. Tuition.io helps guide team members through the complex process of determining eligibility and filing an application if they qualify for the PSLF program. All team members are eligible for Tuition.io PSLF’s support services.
SLRA is available to team members in certain nursing and respiratory therapy positions. Team members who qualify for this program will receive $350/month towards their eligible student loans up to $5,250/year across ALL educational benefits. Review the Overview document for eligibility requirements and more information.
Exciting news, team! We’re thrilled to announce enhancements to our Tuition Assistance process aimed at making it easier and more efficient for you to pursue your educational goals. We have partnered with tuition iO to streamline the application and approval process and to provide you with a centralized solution for accessing tuition account information. These improvements reflect our commitment to supporting the growth and success of our team members.
Use these resources to learn how you can take advantage of these enhancements and unlock your full potential through our Tuition Assistance program.
Tuition.iO | Program Information
Tuition.iO | Team Member Tuition.iO Assistance Application Guide
Tuition.iO | Supervisor Guide
Canopy has counselors available 24/7 to help talk through any of life’s issues. Whether you would like to receive counseling and support, legal services, financial services, pet care, or more! There is always someone available to talk to.
Visit www.canopywell.com or call 1-800-433-2320. Register with organization name Augusta Health. Once you create an account you can call, chat, text, email, or download the Canopy app for either Apple or Android smart phones.
Please make use of the provided links below, and do not hesitate to contact us should you have any inquiries or require further assistance.
